OnlineSpin: Ad Creative That Works For Social Media

Last week Joe wrote "Model Of An Engagement-Based Agency?" Lisbeth Kramer wrote in response, "I love what you have 2 say here and have been following your 'engagement' rant -- and I love that BIGFUEL has become inventive in getting this message across(very cool vid) -- but I think there is more than one NEW SEAT needed at the table.... I see engagement not exclusively through social media, but indeed as a 360 immersion. Why should not the content on TV, your print, your site, be just as engaging? In a world of potential TV EVERYWHERE let alone how everyone, 8-80 lives everywhere these days (and I don't mean geography), it is not only where the touch point is made but the context within which it is made that connects..... So for me, another NEW SEAT at the table on either side or both (perhaps in the domain of planning on agency side, mktng dir, CMO whomever or other), has to be someone who truly gets product creation from the roots, the distribution channels and what is relevant there to how it... gets connected to the consumer -- and what differentials exist in local markets vs national or global. WITHOUT QUESTION, there should be a marked engagement factor -- and how do you measure that????.... I guess I just don't feel that engagement is limited to the social world or digital innovations....."

Tuesday, May 5, 2009 Ad Creative That Works For Social Media By Joe Marchese The first ads run on television were of a silky-voiced announcer reading ad copy from a script, standing behind a microphone. Why? Because that's the way they did advertising on radio before television came along. Eventually someone realized, "Hey wait, we can use sight and motion to sell the product" -- and then the ads on television started showing the product. Then someone realized "Hey wait, television is a great medium for telling stories," so television ads started to become entertaining (re: funny, sexy, informational...). Well, we are now in an era where we have moved to a medium beyond television, and advertisers (for the most part) are still running creative that is effectively the equivalent of a silky-voiced spokesman reading a script standing behind a microphone, as far as most consumers are concerned. But don't worry, moving from a broadcast to a social era of advertising can be as simple in hindsight as moving from radio to television. Yes, digital/social media will allow sight, sound and motion, but it is social media's unique qualities that tell us how to make ad creative work in this medium. What social media allows that goes beyond traditional media are interaction, customization and socialization. So if interaction, customization and socialization are the new attributes of the medium in which ad creative must live, then great ad creative will take advantage of these factors. How, you say? I'm glad you asked. Interaction: This is an easy one, so we won't spend much time explaining. All digital media allows for interaction; if your ad creative doesn't (beyond clicking through to a micro site!), then it's not taking full advantage of the medium. You can receive the same ad impressions with the possibility of interaction for those that express interest (playing a game or answering a question, for example). Customization: In a world where content is created by people who refuse to be interrupted with messages from marketers, successful advertising is that which is shared willingly between people. What people are willing to share with a peer must cross a VERY high threshold if they are passing along a message for a brand. They are more than willing to share something they can customize and make their own, if it helps them to express themselves further. Brands have the ability; they just need to understand how to create assets that can maintain their brand message while allowing people to imprint their own mark. Otherwise, it's not going to spread through social media. Socialization: After customization comes the highest achievement for social media marketing -- creating a social interaction. Not only can someone customize and share an adverting asset with a friend, but get a response back, induced by the advertising asset. Think of what this means! Advertising can start conversations, not always between the brand and a consumer, but between two consumers (better known as people). People want to have a reason to talk to each other; sometimes it's just a matter of knowing what to talk about. The average Facebook user is connected to over 100 people, with little or no communication with most of those people on any given day. But if your advertising creative induces two people to start a dialogue, if your advertising has meaning and relevance in social media, users will love you for it. You better believe people will remember your brand if it's done right. So it turns out that the new rules for creating advertising that will work in social media aren't too tough to figure out. The real challenge is making great advertising based on the new rules, or more accurately, making great advertising that takes advantage of all of the new attributes of social media. That is the true art of social media creative. The big question remains, who will be the leading artist when it comes to creating advertising meant for social media. Let me know what you think. Drop me a line on Twitter at www.twitter.com/joemarchese,where the conversation will continue. Post your response to the public Online SPIN blog. See what others are saying on the Online SPIN blog. Joe Marchese is President of socialvibe. Online Spin for Tuesday, May 5, 2009: http://www.mediapost.com/publications/?fa=Articles.showArticle&art_aid=105374

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